Follow Up Email Installation and Upgrade

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The extension includes 2 packages: Mcore package, Follow Up Email package. You need to install Mcore at first.

Mcore Installation

  • Extract the Mcore zip file
  • Use your favorite FTP/SFTP/SCP client (Filezilla, WinScp…) and upload the extracted folders directly into the root of your Magento installation.

Follow Up Email Installation

  • Extract Follow Up Email zip file
  • Upload all folders the extension package (/app, /js, /skin) to the Magento root folder)
  • From the backend, refresh cache at System => Cache Management. Log out and log in back.

License Activation

To activate the extension, please follow this instruction

You need to setup Cron job , you can do follow the instruction


  • After installing, if the module causes any damages to your site, quickly uninstall it by turning off the MW_FollowUpEmail.xml file at app/etc/modules (by simply changing the file name).
  • For any problems, please contact us via


Simply overwrite all the old files, flush cache, and then log out and log in again from the backend (it is important to update database properly).

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