Affiliate Pro FAQs

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What is the Multi-level Affiliate?

You can see the detail here

Does the extension work with Reward Points Pro and Free Gift extension?

Yes, it is.

Do the extension support Tier Commission?

Yes, It is the Multi-level Affiliate

I want to buy Affiliate Pro. Is it possible that an affiliate gets id and if he uses ... Does your extension recognize this as affiliate-sale?

Our Affiliate Pro has not supportded this.

Is it possible to provide customers with text links/banners or only with image banners?

Yes, this is flexible

Is it possible to create a custom CMS signup page for the affiliate program or is signup only possible in customer account creation?

You can create a page for affiliate registration.

Where does the plug-in save the affiliates information in the database? In Magento customer table or in separate table?

From backend, the module has own place to locate affiliate information(iseparate table as you mentioned)

Can the order be uploaded using CSV file and adding the affiliate ID?

No. But in the new version, you create an order manually from backend, you added email of affiliate, it still counts commission.

Can we set up some special program for affiliates? for example, those who earn $10,000 in 10 months can earn special gifts or be promoted to higher "rank". Or those who can find 10 more affiliates in 2 months will get special gift

In the new version, Affiliate Pro has supported this feature.

Can the banner link to the specific page such as "check out" page that include the product there already? We can redirect the link directly to check out page would be excellent.

No but we can help customize if you send request.

Can we specify some of the credits can be redeemed for products only an some credits can be cashed out?

You can set the maximum of credit allowed to checkout. In the new version, you can control the withdrawal amount as well.

I like some features of Rewards Pro such as counting "like" on banner they share, reward credits if they comment on the products. Do you have this feature as well or we would have to install "Rewards Pro" additional?

Yes, it is ok

I installed the extension and got the “404 not found” page in the backend. How to solve this?

If you got this problem, please do as follows:
1, Go to System -> Cache Management and refresh cache
2, Log out from Admin Panel
3, Log in back.
After installed the extension, I got an "Access denied" message when accessing the Configuration in the Backend. How to solve this?

If you got this problem, please do as follows:

1, Go to System -> Cache Management and refresh cache
2, Log out from Admin Panel
3, Log in back.

How can I change the language of the extension?

You can translate the modules into other languages by one of the two following ways:
1, Use Inline translation tool by going to the backend > System > Configuration > Developer > Translate Inline
2, Use cvs translation file: By default, the language of our extensions is English. If you want to translate it into other languages, please go to the folder \magento_root_app\locale\en_US\MW_onestepcheckout.csv and copy this csv file to your current locale folder, then translate the text string in the second row.

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