Easy FAQ User Guide

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Contents

Configuration

Go to System => Configurations => Mage World => FAQ Settings (or Easy FAQ => Configuration) to configure the module.
The module supports setting Meta data for your FAQ page.

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Create FAQs from backend

Manage FAQ Categories

From the backend, go to Easy FAQ => Manage FAQ Categories:

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To create a new category, click on the Add FAQ button:
You can input the name, order, description and select the displaying store view, then enable the category.

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Manage FAQ Items

From the backend, go to Easy FAQ => Manage FAQ Items:

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To create a new category, click on the Add FAQ Items button:
You can input the name, order, question, answer and select the parent category, the displaying store view; then enable the FAQ items.

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Show FAQs from frontend

  • Display FAQs list on a page

From the backend, go to CMS => Static Pages and create a new static page, then insert the syntax code below into the Content section:

{{block type="faq/faq" name="faq.list" template="faq/faq.phtml" }}
  • Display the FAQ search block

We provide a syntax code for displaying the search block. You can copy the code into the template that you want:

{{block type="faq/faq" name="faq.search" template="faq/search.phtml" }}

Customer interaction

Your customers can view the FAQs list, search FAQs and submit their own questions.

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