Customer Reviews

Great extension with better support!
Review by wkwong (on 9/23/11)

Support		Price		Value		Quality

I purchased the Gallery Pro extension from mage-world.com and got some of the best support ever. I had previous gallery extensions installed (the free ones available) and wanted something more professional. The previews look promising and I was almost discouraged by a negative review on Magento Connect. After looking at reviews from other extensions and seeing the website and demos, I decided to give it shot anyways since I really like the extension.

Upon installation, the extension would not world because I had an old db with conflicting names from previous installs. I got an error message and was stumped. I removed the install files and proceeded to send them an email. I looked around the website and actually saw they have live chat support.

The person who answered promptly was very knowledgeable and extremely helpful. They saw the problem and immediately offered to help fix it. I created some temporary logins to my site backend and they did all the work. After the db issued was solved, then came the navigation bar as I do have custom template for my website.

The install script apparently adds a Gallery link to the nav bar, but I had some custom links in my top.phtml and that was all missing and mis-aligned. They went back in and got that working in a few minutes as well.

Overall, I am super please with the support. I was working on the site at 2-3AM to have minimal interruption to my customers and mage-world being in vietnam was actually a plus since it was still daytime for them.

Great support
Review by tnson (on 6/8/10)

Support		Price		Value		Quality

Very efficient and good support when I had some problems with the installation due to my ftp software that didnt work properly and skipped files. I also encountered a bug related to Swedish special characters but the mage-world team corrected the problem within an hour and even updated the installation for me..

Great attention and great support! I would really like to rekommend these guys!

great extension - excellent support
Review by OlafS69 (on 5/28/10)

Value		Quality		Support		Price

This is an extension I have been waiting for so long. Works really great - and the support by Mage-World is excellent. Absolutely recommendable!