PAYMENT, SHIPPING, REFUND, UPGRADE

What payment options do you support?
How long will it take before I receive my products after purchasing?
After purchasing a product for a live site, can I use it on a development site for testing?
In what case will the refund be applied?
How to upgrade products?

MAGENTO EXTENSIONS

What is included in the Magento extension package?
What browsers are your Magento extensions compatible with?
Are the extensions translatable?
What should I do if I can’t install the Magento extension?
My extension update and support have expired, but I found a bug with your extension. Can I get it fixed?
How can I find out when a new version of an extension is released?

INSTALLATION

I installed your extension and now get the “404 not found” page in the backend. How to solve this?
What should I do after purchasing your installation service?
I purchase your installation service and submit a ticket, when can I get the extension installed?
Where can I get the user guide for an extension?
My webshop is in the Dutch Language, how to translate your modules into this language?
My template is not in the default package of magento. So the extension does not work on the frontend. How to fix this?
After I install the extension by following the instructions, I receive the message "Base table already exist". How to fix this?
After I install the extension by following the instructions, I receive the message "Base table ... doesn't exist". How to fix this?

MAGENTO THEMES

What is included in the Magento theme package?
Are the Magento themes compatible with all browsers?
Do magento themes support multi languages?